Instructions for Covered CA Lead Program

Thank you for registering with Dickerson Employee Benefits for the Covered California Jump Start Into January Lead Program.

 

All leads are from the Covered California Website. Applicants have entered their information, but for whatever reason have not followed up.

This is an opportunity for Agents to help consumers to sign up with Covered California.

Timely responses regarding your leads are critical. All leads are for January 1, 2014 effective dates.

Please remember to update the status of your leads as you work them.

 

For more information on this program, please look at the following guides:
 

No.

Guide Description / Help Issue

Link

1.

General  Guide to Podio (Your Lead Tracking App.)

click here

1.1.

Reset your password in Podio

click here

1.2.

How to find my complete list of leads in Podio

click here

1.3.

How to update status and leave comments

click here

1.4.

To ask a specific question about Podio and/or the program

click here

1.5.

Frequently Asked Questions about Podio and/or the program

click here

 

 

 

2. 

"Jump Start into January" Lead Program General Explanation 

click here

2.1

“Jump Start into January” Lead Program specific issues

click here

2.2.

Legend of the abbreviations contained in your leads file

click here

 

 

 

3.

NEW!  Covered CA Instructions for online system, video, companion guide and bridge phone line for issues

click here

3.1.

Delegation of existing application to Agent see link

or call Covered California at 1.800.300.1506

click here

 

 

 

4.

Covered California Agent Training Webinar for this program

click here

 

 

 

5.

“Script” for contacting Leads (English and Spanish versions)

click here

 

 

 

6.

Critical LA Times Article about this Program (reactive, if consumer asks, important to mention that Agents were asked to help with the applications by Covered California and are certified by Covered California)

click here


 


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